Every one of the ARA Team are trained and familiar with each clients requirements. Comprehensive procedures and rooms notes have been developed to ensure no matter who answers your call, a solution is guaranteed.

Friendly and helpful communication with patients whether it be queries or concerns prior to surgery or payment follow up after surgery.

Our relationship with surgeons rooms and hospitals allows us to go the extra mile to ensure theatre lists and patient information is accurate and available on time.

End to end management of each case, from the diary to quoting to invoicing & receipting. Bpay and secure credit card payment options for patients make it easy and convenient for everyone.

We submit Health Fund, Medicare, DVA, Bupa ADF & third Party claims. Payments are made directly to your account. We can also offer to claim on the patients behalf if required.

Our clients have access to auditing, BAS, banking and case reports and we are always happy to assist with this.